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Senior Technical Writer Resume

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客观的

  • Obtain a position in industry to utilize twelve years experience as a technical writer, 内容设计, 软件工程师.

PROFESSIONAL EXPERIENCE

Senior Technical Writer

保密

职责:

  • Authored miscellaneous types of documentation as part of an ID team.
  • Excellent interaction design, 可用性, 技术写作, 编辑, and information architecture skills across a wide range and depth of technologies, such as cloud based computing and security.
  • Experienced at authoring a variety of SDLC documentation, including technical documentation for distributed data centers and high availability infrastructure.
  • Examples of content authored include both internal and end - user docs, such as topic based writing for information centers, 用户手册, 在线帮助, 参考 & 功能指南, 消息, 故障排除文档, 教程, 产品文献, 发布说明, new product announcements, 过程流程图, technology analysis papers, 维基百科, 白皮书, 营销文献, 网站内容, 标签, translation processing 和更多的.
  • Skilled at collaborating with SMEs, 比如建筑师, 开发人员, 销售, 业务分析师, 市场营销, 法律, OEM客户, and support teams to handle documentation needs for multiple projects concurrently.
  • Participated in interaction design, 可用性 and documentation reviews, and collaborating with other experts to develop technical content that focuses on quality, technical accuracy and a very high degree of end user satisfaction, based on years of experience working with high performing teams.
  • Validated content to ensure that it meets product specifications, contract and user requirements, and documentation plan objectives using agile techniques for cloud projects.
  • Coordinated and implementing new or plan change requests for modifications to product documentation.
  • Provided leadership and direction, while collaborating with multiple product development teams.
  • Designed and authored technical content for code in numerous programming languages, including but not limited to DITA, HTML, 和更多的.
  • Experienced with content management tools, 创作工具, including but not limited to IDWB, 氧气, MS Office Suite including 分享Point, 矢量绘图软件, the eGain suite of tools, CMVC, NetFile hp ALM, 和更多的.
  • Demonstrated ability to manage multiple projects simultaneously in fast-paced development environments, without loosing focus of cost and quality.
  • Experienced at working directly with customers through focus groups and interviews.
  • Trained and experienced with video, 写博客, and social media tools to help a company control and manage its social media presence.
  • Gained solid understanding of development and agile methodologies, using tools like Rally and Jira.

Senior Technical Writer

保密

职责:

  • Ten years experience authoring miscellaneous types of documentation as part of an ID team.
  • Provided leadership and direction, while collaborating with multiple product development teams.
  • Validated content to ensure that it meets product specifications, contract and user requirements, and documentation plan objectives using agile techniques for cloud projects.
  • Coordinated and implementing new or plan change requests, for modifications to product documentation.
  • Authored technical content for code in numerous programming languages, including but not limited to Java, C++, XML, DITA, HTML, JavaScript, 和更多的.
  • 与中小企业合作, 比如建筑师, 开发人员, 销售, 业务分析师, 市场营销, 法律, OEM客户, and support teams to handle documentation needs for multiple projects concurrently.
  • Experienced with content management tools, 创作工具, including but not limited to IDWB, 氧气, MS Office Suite including 分享Point, NetFile, 矢量绘图软件, 和更多的.
  • Used various content management tools, 模板, 创作工具, including but not limited to IBM knowledge Center, EMC文档及更多.
  • Participated in a successful content migration effort from CMVC to IDCMS with over 200 doc libraries.
  • Managed multiple projects simultaneously in fast-paced development environments, without losing focus of cost and quality.
  • Experienced at working directly with customers through focus groups and interviews.

Database tools developer & 测试人员

保密

职责:

  • Worked in software verification testing (SVT) as a developer for DB2 UDB & LUW(版本8).2 & 9.1).
  • Involved in designing, coding, tooling and testing the DB2 UDB product using C, C++ and Java.
  • Performed the tasks of a database administrator, including on the MS SLQ Server SSIS Package.
  • Generated multiple workloads based on specific criteria (including DGTT, SQL/XML, limits, etc.)
  • Experienced at testing scenarios on multiple platforms including AIX, Windows IA64, etc.

教学助理

保密

职责:

  • Worked as a teaching assistant for the final year “Software Engineering” course at 保密 .

Oracle Application Developer & DBA实习生

保密

职责:

  • Completed data migration from a legacy database to Oracle 9i database and created 9iAs application.
  • Designed and created web portal to generate online application, course registration and payment process.

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