SUMMARY

• SAFe Agilist Certified, IT Professional with both technical and managerial experience over 12 countries
• Strong experience in integrating legacy systems with new commercial software/hardware
• Specialize in Network Infrastructure/Wireless Networks/Access Networks
• Proficient in Program and Project Management (Waterfall and Agile methodologies) - strategy, planning, mobilizing, directing, developing high-performance teams and delivering top business value
• Experience in managing multiple complex projects and Package Implementations, IT and Product Line releases, Infrastructure upgrades and decommissioning while providing value add in terms of sustaining production support activities, defining project standards, review of design, Project Schedules, Project Team management, optimum resource utilization and delivery within budget.
• Hands on experience in managing projects using Agile and Scrum practices and techniques, while leveraging PMl project management skills to ensure products and services are reliable, delivered on time and meet customer and client expectations
• Hands on experience in networking concepts: Routing Protocols(MPLS), Optical Networks (SDH), Wireless Networks
• Knowledge of tools including Microsoft Project, Microsoft Visio, SmartSheet and JIRA
• Ability to function effectively in a fast paced environment and cross-functional team
• Presentations focused on bridging the gap between technical and non-technical personnel
• Communicating with executives, managers, and senior client stakeholders
• Strong expertise in working virtually with cross functional teams located across the globe with a strength in building consensus while enabling implementation of best practices and technology solutions across projects
• Strong knowledge of business and management principles involved in strategic planning, vendor management, resource allocation and production methods
• Proficiency in liaising with business users and stakeholders to obtain requirements and converting them into Business Requirements Document, Functional Requirements Document and Technical Requirements Document
• Experience in creating Use Cases, Work flow Diagrams, Responsibility Assignment Matrix

TECHNICAL SKILLS

Project Management: Jira, SmartSheet, MS Project

Design Tool: Microsoft Visio

Operating system: Windows 10, Windows 7, Mac IOS X, Vista, XP, Linux and SUN Solaris Family

Databases: MySQL, SQL Server 2012/2008R, Oracle 11i

Languages: C, Python

Data Analytic Tools: SAS,SPSS Modeler

IT/Network Infrastructures: LAN, VLAN, TCP/IP, IPv6 ITIL, Virtualization, SaaS,PaaS and IaaS

PROFESSIONAL EXPERIENCE

Confidential

Project Support

Responsibilities:

• Monitored and resolved issues remotely by network monitoring and management tools such as Remote Advanced Monitoring System for Engineering Support (RAMSES) for WiFi and IP/MPLS Projects
• Supervised test engineers in acceptance tests as well as provided technical guidance to field engineers and mentoring local project managers.
• Provide support for tracking, reporting and quality assurance of project deliverables for multiple high priority cross-functional projects
• Provide remote support for AWS cloud services
• Define and monitor key performance metrics and manage deviations appropriately

Confidential

Project Manager/Technical Project Manager

Responsibilities:

• Provided management of WiFi, IP/MPLS, and Optic projects in 8 African countries with combined experience in Waterfall and Agile methodologies via following ITIL framework.
• Assisted customers through their infrastructure design and provided engineering guidance for selection of Hypervisor products in their data centers as well as AWS cloud services
• Managed the implementation of Software-Defined Networking for traditional datacenters. Led software team in developing various mobile apps such as Web Portal and UI (User Interface) for the WiFi project by Jira
• Replaced one-off meetings with a formal Agile Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective for software deliverables.
• Effectively manage and coordinate onshore and offshore resources from functional, technical, business team in an extremely matrix environment
• Launched WiFi solution for airports, universities and hotels in 4 countries and integrated to MPLS network as the Wireless LAN Gateway.
• Deployed Packet-Optical Transport platform in Kenya for 50 sites which can be tuned to migrate from 100% TDM to 100% packet transport.
• Upgraded network infrastructures via SDN implementation in data centers
• Eliminated unused physical servers by using virtualization which substantially reduced OPEX and CAPEX

Confidential

Technical Project Manager

Responsibilities:

• Provided technical direction for the development, design, and systems integration for LTE/WiMAX projects
• Facilitated the coordination of technical communication between R&D team and Field Engineering Teams
• Completed Final Acceptance Certificate (FAC) for deployment of 150 sites
• Designed, audited and test performance LTE/WiMAX network in 170 spots with RNP tool
• Supervised technical & operating groups during Managed Service phase
• Managed Operation & Maintenance for LTE/WiMAX network with 170 sites on air.
• Performed Radio Network Optimization for 150 sites including KPI statistics monitoring, performance improvement recommendations, parameter consistency checking, and troubleshooting
• Removed team impediments to allow team to deliver the Sprint Goals and deliverables
• Protect team from over-commitment, manage backlog, help prioritize resolution of defects/bugs
• Implemented quick fixes to improve estimation of user stories and improve productivity during the project

Confidential

Project Manager

Responsibilities:

• Designed and implemented a nationwide project include entire country for WiMAX Network with 320 sites in Libya.
• Participated and completed (WiMAX and LTE First off application)radio test for new software release in Romania
• Worked with Sales Engineering team to assist customers for identifying, and wireless networking requirements in Dubai
• Accomplished tuning optimization WiMAX network in Libya
• Launched and tested the First Off software application Radio features for WiMAX & LTE in Romania
• Introduced tuning optimization WiMAX trial Project in Dubai